Tangawizi - Richmond Road, St Margarets - 5/10

The other night, the Bear and I tried out an Indian restaurant down the road that has come in for some pretty high praise. Tangawizi - which means ginger in Swahili - was awarded the Michelin Bib Gourmand award 2007, 2008 and 2009, and garnered rave reviews from Time Out, Good Food Guide etc. Seeing as it is practically on our doorstep, we decided it would be rude not to give it a go.

We didn't get off to a good start. Earlier in the day we'd book a table for two, but about an hour before our meal, my parents and sister said they fancied coming. So I rang the restaurant to see whether this would be possible. They told me it was probably not, but they'd ring me back in ten minutes and let me know for sure. Good old Mum and Dad decided it wasn't worth the hassle, so I rang back and said we'd just keep the original booking. Ten minutes later I get a call to say that they did have a table for five. By this point I thought there's no point complicating matters further, so I accepted the table for five and off we toddled to the restaurant.

We got there, and there was only a table for two. Brilliant. Two different members of staff had spoken to me, but not to each other apparently. Poor Mum, Dad and Little Sis were banished to the Greek Restaurant over the road.

Although this might seem trivial, it indicated a lack of communication between the front of house staff which didn't bode well.

We were taken to our table, which was right at the back of the restaurant, crammed into the smallest space I've ever seen. The whole restaurant is pretty pokey, and I didn't feel very relaxed at all. The decoration is ultra modern, dark, purple and sensuous, complete with a nod to traditional curry houses in the form of purple and orange jewel encrusted flock wallpaper. The cramped space would be more tolerable if there wasn't the constant thud of bad house music in the background. Give me some soothing sitar any day over that! It felt like we were eating in a sleazy nightclub not a top notch Indian.

The staff are all dressed in traditional North Indian clothes to go with the traditional North Indian menu, and our waiter was very poite. We gave our order and waited for the food.

Our starters came in record time. I went for the Vegetarian Platter to start, which included Mango Paneer (cheese), Samosas, Fresh Mint Tikki (potato cakes), and Mixed Vegetable Pakora. It was nicely presented and the flavours were bursting. The dish was served with a trio of sauces, chilli, tamarind and mint which complimented the dish beautifully. This starter was probably the highlight of the meal.

The Bear went for the Duck Tikki, which is Tandoori roasted duck. It was a pretty small portion for the £10 price tag and was woefully overcooked. Poor Bear.

Our plates were cleared and we waited for a full two minutes - yes two minutes - before our mains arrived. "How on earth did we last such a long time between courses?" I hear you ask. Do not despair. During this short time, they managed to serve us, what was meant to be an Amuse Bouche, but was in fact a shot of Mango Lassi. This would have been a nice addition to the meal, had we not both been drinking a glass of mango lassi at the time. If you're going to give out Amuse Bouche in between courses, at least make sure they're blooming amusing!

Service can be bad for a multitude of reasons, one of which is too speedy delivery. At a restaurant like this you expect an understanding that a meal is not just a necessity, but something to be savoured and enjoyed over time. Otherwise, we might just as well stay home and eat in front of Eastenders. TWO MINUTES. Outrageous.

The food was tasty though. I went for the Goanese Prawn Curry, which is cooked in coconut, chilli and lime. The sauce was gloopy and perfect for gathering up in a decent chunk of garlic nan. There was a generous number of prawns, and I was fit to burst once finished.

The Bear went for the Chilli Lamb Kadhai, which is pieces of spring lamb cooked with onions, peppers and fresh green chillies. It was good. He ate it. We had a Dahl Tadka to share, which was average.

We were too full for desert, but were offered some Kulfi pieces with the bill, which was a nice touch.

Here's the part that hurts. The total bill came to £56.85 without service and with no alcohol. Now, I would happily pay this much for a curry if everything was perfect. But the service and atmosphere really did spoil things. We felt like herded cattle, moved on as quickly as possible to make way for the next cash cow. The food was good. But I've had similarly good curries for much less - once such place being Joy in Surbiton. I shan't be going back to Tangawizi. It didn't live up to the hype for me. But by all means give it a go. Maybe we just caught them on a bad night.

I wish I'd been banished to the Greek Restaurant over the road with the rest of the clan.